Our five priorities

1  CUSTOMER AND STORE-LED CULTURE AND TEAM
  • Customer and store KPIs in incentive plans
  • New operating model
  • “Woolies Welcome”
  • Key new hires
  • New store feedback loops
1  CUSTOMER AND STORE-LED CULTURE AND TEAM photo
2  GENERATING SUSTAINABLE SALES MOMENTUM IN FOOD
  • Record VOC in June
  • Transaction and item momentum
  • Lower prices across the store
  • Investment in team hours, particularly on the weekend
  • Own brand progress
2  GENERATING SUSTAINABLE SALES MOMENTUM IN FOOD photo
3  EVOLVING OUR DRINKS BUSINESS
  • 11 new Dan Murphy’s stores
  • Dan Murphy’s model continuing to evolve
  • Strong online growth
  • BWS local store empowerment
3  EVOLVING OUR DRINKS BUSINESS photo
4  EMPOWERING OUR PORTFOLIO BUSINESSES
  • New Group Portfolio Director appointed
  • Group functions integrated back into businesses
  • Exploring options for the sale of EziBuy
  • Home Improvement exit
4  EMPOWERING OUR PORTFOLIO BUSINESSES photo
5  BECOMING A LEAN RETAILER
  • Merchandising platform now stable
  • Human Capital Management system now live
  • End-to-end process improvement underway
  • >500 roles to b removed
5  BECOMING A LEAN RETAILER photo